Anti-Spam Policy
Last Updated: September 27, 2024
Dealcraze is committed to maintaining a communication environment that is respectful, relevant, and free from unsolicited or deceptive messaging. This Anti-Spam Policy outlines our standards for electronic communications and applies to all users, clients, and parties who interact with our platform or services at dealcraze.online.
1. Scope of This Policy
This policy applies to all forms of electronic communication sent through or in connection with Dealcraze services, including but not limited to email, automated messages, notifications, and any outreach facilitated by our platform. It governs both communications sent by Dealcraze and communications sent by users through our systems.
2. Our Commitment Against Spam
Dealcraze does not send unsolicited commercial messages. We will never send bulk communications to individuals who have not explicitly consented to receive them. All outgoing communications from Dealcraze are initiated based on a legitimate relationship, a prior request, or explicit opt-in consent from the recipient.
We do not sell, rent, or share contact information with third parties for the purpose of unsolicited outreach.
3. Consent and Opt-In
3.1 Express Consent
Before sending any promotional or marketing communications, Dealcraze obtains clear and verifiable consent from the recipient. Consent is recorded at the point of collection and is never assumed from passive engagement or inferred from unrelated interactions.
3.2 Implied Consent
In limited circumstances, we may communicate with individuals where an existing relationship provides a reasonable basis for contact. Such communications remain strictly relevant to the nature of that relationship and cease upon request.
3.3 Withdrawal of Consent
Recipients may withdraw consent at any time. Every marketing or promotional message we send includes a clear and functional unsubscribe mechanism. Opt-out requests are processed promptly and without condition.
4. Prohibited Practices
The following practices are strictly prohibited on or through the Dealcraze platform:
Sending unsolicited bulk messages — distributing identical or substantially similar messages to large numbers of recipients who have not consented to receive them.
Harvesting contact information — collecting email addresses or other contact details through automated scraping, deceptive means, or without the knowledge of the individual.
Deceptive subject lines or sender information — using misleading headers, falsified sender addresses, or subject lines that misrepresent the content or origin of a message.
Disguised commercial intent — presenting promotional communications as personal, transactional, or informational messages to circumvent consent requirements.
Third-party spam facilitation — using Dealcraze infrastructure to route, relay, or distribute spam on behalf of any third party.
Repeated contact after opt-out — continuing to send messages to a recipient after they have clearly requested to be removed from any communications list.
5. User Responsibilities
Users who access Dealcraze services and send communications through our platform are individually responsible for ensuring their messaging complies with this policy. By using our services, users agree not to engage in any form of spam or unsolicited outreach.
Users must ensure they have obtained appropriate consent before contacting any individual through our platform. Dealcraze reserves the right to investigate suspected violations and to suspend or terminate access for any user found to be in breach of this policy.
6. Identification of Commercial Communications
All promotional and marketing messages sent by Dealcraze clearly identify themselves as commercial in nature. Each such message includes:
The sender's identity — clearly displayed name and affiliation with Dealcraze.
A valid contact address — a physical or electronic address through which the sender can be reached.
An unsubscribe option — a straightforward mechanism to opt out of future communications of the same type.
7. Transactional and Service Communications
Certain messages are necessary to deliver the services you have requested or to maintain your account. These include confirmations, receipts, security alerts, and service updates. Such communications are not subject to opt-out under this policy, as they are essential to the operation of the service. However, they are never used as a vehicle for unsolicited promotional content.
8. Monitoring and Enforcement
Dealcraze actively monitors usage of its communication infrastructure to detect and prevent spam activity. We employ technical measures and review processes to identify patterns consistent with unsolicited messaging.
Where violations are identified, Dealcraze may take one or more of the following actions:
Suspension of messaging privileges — temporarily restricting a user's ability to send communications through the platform.
Account termination — permanently closing an account found to be in serious or repeated violation of this policy.
Reporting — sharing relevant information with appropriate authorities or affected parties where required or appropriate.
9. Reporting Spam
If you have received an unsolicited communication that appears to originate from Dealcraze or from a user of our platform, we encourage you to report it. You can contact us at:
Email: info@dealcraze.online
Phone: +61 2 9747 8033
Address: 36 35/24 Cavenagh St, Darwin City NT 0800, Australia
Reports are reviewed and acted upon in a timely manner. We take all complaints seriously and investigate each one thoroughly.
10. Changes to This Policy
Dealcraze may update this Anti-Spam Policy from time to time to reflect changes in our practices, technology, or applicable standards. When changes are made, the updated policy will be published on this page with a revised effective date. Continued use of our services following any such update constitutes acceptance of the revised policy.
We encourage you to review this page periodically to stay informed of our current standards.
11. Contact
For questions, concerns, or requests relating to this Anti-Spam Policy, please reach out to us directly:
Dealcraze
36 35/24 Cavenagh St, Darwin City NT 0800, Australia
info@dealcraze.online
+61 2 9747 8033
dealcraze.online